Affecting System - UK Data Centre

• 11/01/2025 11:30
• Last Updated 11/01/2025 13:05

UPDATE 2: All services are back online, early indications show a possible tripped temperature sensor which caused servers to go into a safe mode. Once we have details or any other updates we will share via this notice. We are lowering the severity to medium while we monitor. Thank you and once again sorry for the inconvenience caused.

UPDATE: We found that one of our Dell chassis has network issues which our team are working on. We hope to have all servers back online asap.

We are investigating with our data centre an issue related to a certain set of servers and their linked IPs. We are sorry for the inconvenience caused.